Who can help you
Getting advice about homelessness and housing problems
There are several services that can give you specialist advice and support if you are homeless or about to become homeless:
Housing Options Team
Your council has a duty to give advice to homeless people and provide housing or other support to some homeless people who are in “priority need” of housing. Our local council’s housing department is the Housing Options Team
You can access housing advice from the Housing Options team:
In Person
Housing Options Service 16 Church Road Stockton-on-Tees TS18 1TX
Housing Advice opening hours Monday to Thursday: 8.30am to 5pm Friday: 8.30am to 4.30pm
By email
Email the Housing Options team at housing.options@stockton.gov.uk
By telephone
Contact the Housing Options team on (01642) 528389
Housing Advice emergencies contacts
Emergency Duty team: 0870 240 2994 Police: (01642) 326326
Citizens Advice Bureaux
Citizens Advice Bureaux
Citizens Advice Bureaux offers practical, impartial information online – at www.adviceguide.org.uk – over the phone and face to face in their local advice centres.
Samaritans
Samaritans
Samaritans are available to listen to you 24 / 7 on 08457 909090.
Shelter's Free Housing Advice Helpline
Shelter's Free Housing Advice Helpline
Shelter’s Free Housing Advice Helpline is a national service giving advice and information about homelessness and housing problems from 8am-8pm on weekdays and 8am-5pm on weekends 0808 800 4444
StreetLink
StreetLink
If are sleeping rough or at risk of doing so, StreetLink can help connect you to local services that can help you.
Call StreetLink free on 0300 500 0914, visit www.streetlink.org.uk or download the free mobile app for your Apple or Android device.
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